1. Scope

These Terms apply to all contracts between Parenting Martens and clients regarding online parenting consultation services.

 

2. Services

I provide 1:1 online parenting consultation via video (e.g., Zoom). These services are intended for educational and supportive purposes only and do not replace medical, psychological, or legal treatment or advice.

 

3. Booking & Payment

All sessions must be booked and paid for in advance through the website. A booking is considered confirmed once payment has been successfully completed.

 

4. Cancellations & Rescheduling

Appointments may be canceled or rescheduled up to 24 hours before the scheduled session time. Cancellations made less than 24 hours before the session or missed appointments are non-refundable, as the time has been reserved exclusively for you.

 

5. Disclaimer & Limitation of Liability

The information provided on this website and during sessions is for general informational and educational purposes only and does not constitute legal, medical, or therapeutic advice.

I make no guarantees regarding outcomes or results. Any actions taken based on the consultation are at the client’s own discretion and responsibility.

 

6. Confidentiality

All information shared during consultations is treated as confidential, unless disclosure is required by law.

 

7. Technical Requirements

Clients are responsible for ensuring they have a reliable internet connection and appropriate equipment to participate in online sessions.

 

8. Data Protection

Personal data is processed in accordance with applicable data protection laws. Please refer to the Privacy Policy on this website for further details.

 

9. Changes to These Terms

I reserve the right to update or modify these Terms at any time. The version in effect at the time of booking will apply.

 

10. Governing Law

These Terms shall be governed by the laws of Germany.